FAQs

FAQs2022-03-16T15:39:49+00:00
Are the colourants/dyes you use safe?2021-07-01T11:49:17+01:00

Yes, all our colour coatings are made from environmentally friendly, non-toxic, non-hazardous water-based ingredients and have passed all relevant safety standards.

Add all our products have passed extensive testing on the following:

BS71 P 123 (TOY SAFETY STANDARDS)

REACH (CHEMICAL COMPOSITIONS)

MICROORGANISMS (BACTERIAS)

Can I use your coloured sand in my aquarium?2024-11-07T17:36:35+00:00

Yes! Our sand is absolutely fine for use in your fish tanks and aquariums.

Can I use your coloured sand in my terrarium/vivarium?2021-07-01T11:50:01+01:00

Yes! Our sand is absolutely fine for use inside your pets houses.

Can I use your coloured play sand in my outdoor play area?2021-07-01T11:50:01+01:00

Yes you can, but over long periods of time you will find it loses it’s colour due to our wet weather conditions here in the UK, and you may also find some colour transference over time. This product has been developed mainly for sand pits and sand trays which you can keep covered.

What do I do if my Smooshy Sand gets wet?2021-07-01T11:50:39+01:00

If your sand gets wet, air drying would put it back to its original silky soft texture.

How do I dispose of my Smooshy/Magic Elasti Sand?2022-06-07T18:53:01+01:00

All our sand is not hazardous to the environment as it is a natural mineral and could be disposed of in your rubbish bins. It’s non-biodegradable, and it would not be decomposed by bacteria or other living organisms because it is SAND! It’s also safe to use outside, and dropping small pieces on the grass is not harmful and would not hurt your grass in small quantities. Just avoid a large amount of sand lying on the grass as it would prevent it from getting it’s needed oxygen and moisture. So either sprinkle outside or pop in the rubbish.

Can I recycle my plastic packaging?2021-07-01T11:49:16+01:00

Yes. All our plastic bottles and tubs can be re-used many times for storing all manner of things, but when you finally have no use for them you can recycle (check local council guidelines). Likewise with our plastic pouches and bags; most supermarkets have a special plastic bag recycling point you can pop them in.

Can I have a different combination of colours in the multi-pack than what is listed?2021-07-01T11:49:16+01:00

Yes, if you use our online form to make your request we will be happy to send any choice of rainbow colours you wish.

Does your sand stain clothes or skin?2021-07-01T11:49:16+01:00

All of our products are tested for colour-fastness when in contact with moisture and have passed all the relevant testing requirements and should not stain under dry conditions, although we cannot guarantee this as there are rare exceptions, such as if you are wearing sun cream or have very sweaty palms, where some colour transfer may occur.

What do I do if the sand gets in my child’s eyes?2021-07-01T11:49:16+01:00

Our sand is specially selected as it has a rounded grain and is washed 3 times so it causes the least amount of discomfort if it gets in the eyes. If this should happen, you need to rinse the eyes immediately with water and do not let your child rub them. We always recommend adult supervision.

What happens if I mix the colours of my craft sand or play sand?2021-07-01T12:38:24+01:00

Your craft sand or play sand will look very pretty, but you will not be able to separate the colours again!

Is the sand suitable for nail art?2021-07-01T11:50:27+01:00

Sure, why not! Our fine craft sand can be used for nail art!

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